Settlement & Case Management
One of the most requested services in our community.
At a glance
- Who it’s for
- Immigrants and refugees after they are settled by their sponsors
- When
- Tuesdays and Thursdays, 10:00 am – 4:00 pm
- Cost
- Free
- How to register
- Book an appointment by calling 403-265-7304 — some applications take time, so appointments are recommended
Our Case Management is one of the most requested services in the community. We work with clients on a continuous basis to accomplish their desired goals. This program helps address the needs of immigrants and refugees after they are settled by their respective sponsors.
What case management offers
- Face-to-face assessment & counselling
- Orientation in accessing government services and programs
- Assistance in identifying and reaching your settlement goals
- Navigating financial support (we do not provide any monetary support)
- Translation and interpretation services
Form filling & document assistance
We provide assistance in filling most government forms, including:
- EI Application
- Permanent Resident Application
- Citizenship Application
- Day Care applications
- Travel Document Application
- Social Housing Application
- Food Bank Hampers Application
- Mental Health Order Application
- Notary Public / Commissioner of Oaths
Some appointments for the above applications take time, so clients are recommended to make appointments when coming for those services.
Program schedule
Tuesdays and Thursdays, 10:00 am – 4:00 pm. To book an appointment please call 403-265-7304.